The relationships established with the Customers go beyond the simple commercial transaction. Forbody is aware of the importance of a clear and effective communication. This is why a special email was created (comercial.forbody@hotmail.com)- any doubt or question gets an immediate reaction, an on-line information of the state of the order is possible as well as dialogues on product development.

The active search of solutions that meet the needs of the Customers and the continuous R&D are other important sources of comfort in the relationship. Forbody remains aware of Customers' satisfaction by distributing and analyzing an annual questionnaire. The perceived stability is based upon the Quality Management System, which is organized by processes and goals of continuous improvement. Forbody reveals its capacity to develop, in a continuous and consistent form, a product and service that meet the needs of the Customer, guaranteeing his loyalty.

Feedback from some cENtomers:
• “ENHORABUENA A TODAS, habéis hecho un ¡¡¡ MUY BUEN TRABAJO !!!, estamos Muy contentos….”
• “I HAVE NOW CHECKED ALL THE STOCK AND THE QUALITY IS EXCELLENT, SO THANK YOU TO YOUR STAFF…”
• “…jetzt muß ich doch mal ein großes Lob und ein dickes Dankeschön aussprechen. Die Abwicklung für meine "Sommerbestellungen" ist wirklich supergut gelaufen. Ich denke, ......... ist Dank dieser guten Unterstützung von allen Beteiligten gerüstet während der Produktionsferien von Forbody lieferfähig zu sein...“
• “……We think you are very nice and friendly people and we had a good time working with you. We feel we will work very well together in the future creating our ….”
• “…..Thank you. You have made samples very fast. Excellent!....”